Retail Technology Trends in 2018

Welcome to 2018 and happy new year!
Technology transformation – is that the keyword for retail technology in this year? Will AI take over and automate our ordering processes even more, so that we get orders of things we do not even know we want yet? Will WhatsApp take over our customer shopping habits and decrease the phone calls we have to do?

2018 surely promises to be a breakthrough year in technology, after 2017 showed us what technology customers accept and want to use. VR, AR, AI, Big Data and a focus on experience shopping were the great themes last year, which will undoubtedly influence what will happen this year. Have a look AT THIS ARTICLE to see what might be in store for you

UTC-315/318/320 Now Support the Latest Intel® Core™ i5 6300U Processors, Wide Voltage Input and Full HD

All UTC-300 series multi-purpose all-in-one computing systems are equipped with wide format, touch based LCD panels. They are easy to integrate key peripherals for diversified self-service and interactive signage deployment in different application areas. With removable frames, the systems also could fulfill industrial or control system applications with their panel mounting designs. All UTC-300 series touch panel computers are fanless and quiet, they provide IP65 protection, and have standard VESA mounting holes for flexible integration.

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The Success-Story of the AIM-37 at the Hellfest in France


Introduction

Hellfest is a metal festival held annually in Clisson, France, and one of the biggest of its kind. This year (2017), with thenumber of attendees reaching more than 180,000, innovative logistical solutions were essential for ensuring that thefestivities ran smoothly for both guests and performers. The French company PayinTech offered the organizers ofHellfest its payment systems software solution for convenient payment service. However, PayinTech found that mostconsumer-grade tablets either had insufficient capabilities to run their software or an inconveniently located NFCreader. The company needed more advanced equipment suited for high-volume commercial environments in order tofacilitate cashless payments at the festival.

PayinTech established a collaboration with Advantech in Europe to create a suitable solution for the desired application.Advantech iRetail offered assistance with integrating their software solution, eventually determining that its AIM-37tablet with printer cradle provided the ideal hardware. Accordingly, Advantech provided PayinTech with a demo unit fortesting.

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Advantech, Carrefour Taiwan and Intel Team Up for Building Taiwan’s First Intelligent Hypermarket

When most of the supermarket chains are facing a downtrend of their annual sales revenue, Carrefour Taiwan makes a 10% growth rate in annual sales revenue in 2016, and even makes the top 5 region among Global Carrefour’s list.

What’s the secret?

Carrefour Taiwan team is always thinking about the customers: how to improve the service quality? How to achieve zero-customer-complaints in each store? How to make shoppers enjoy every moment in Carrefour Taiwan stores?

Carrefour Taiwan came to Advantech and told us, their priority in making each strategical decision is all about customers. Seeing the global retail industry is revolving, Carrefour Taiwan knows they have to go further and to lead customers to go beyond traditional retailing.
 “The core is to deliver better service to our customers.” Rami Batieh, the CEO of Carrefour Taiwan said to us during his first visit to Advantech Linkou IoT campus.
 This is the starting point where we begin to discuss with Carrefour Taiwan team how to create real value to shoppers who does shopping in hypermarkets and supermarkets.

Brand Experience is the Key

Millennials are future of retail – and they are drastically changing it while spending more than ever before.
The article below describes what is important for a contemporary shopper to like a specific brand, which is, taken everything together and simplifying it, experiences.
While thus brand experiences and the atmosphere around a brand are becoming crucial, the question arises on how to achieve this. The third point that Lauren Freedman does is especially interesting, as latest hi-tech paves the way for experiencing new things. Read the article by clicking HERE and let us know what you think in the comments!

Shopping Stalker: How to Balance Customer Data and Service

Big Data is everywhere and will not leave us anytime soon. This data can give us new and relevant insights towards events, behavior and opportunities, not only in the retail and hospitality sector. However, where is the line where customer data actually helps the customer and where it gets creepy? Have a look at THIS interview with Tara Kelly to get more insights

The AR enabled UTC-542 revolutionizes retail

Breda, The Netherlands, August 2017 – Advantech, a leading industrial computing platform provider, is pleased to announce its UTC-542 all-in-one (AiO) touch computer. Powered by a sixth-generation Intel® Core™ i5-6300U processor and equipped with up to 16 GB of memory, UTC-542 delivers excellent high-performance computing. Designed to support diverse interactive display applications, UTC-542 features a 42.6-inch 16:9 widescreen TFT LCD monitor that offers 1920 x 1080 resolution and 450-nit brightness, and can be mirror coated to support smart mirror and interactive augmented reality applications. Rich I/O ports, including 2 Gigabit Ethernet ports, 2 COM, and up to 4 USB ports, increase the system’s extendibility and flexibility, while the IP65-rated front panel and fanless design offer industrial-grade reliability that ensures stable operation. With the provision of Wi-Fi connectivity and multiple OS support, as well as the ability to integrate diverse optional peripherals, UTC-542 provides the ideal solution for interactive signage in retail stores, industrial signage in factories, self-service kiosks in transportation hubs, and information signage in public spaces.

Industrial-Grade AiO System Offers Excellent Performance and Multiple OS Support

UTC-542 is powered by a sixth-generation Intel® Core™ i5-6300U processor that delivers 250% faster computing speeds, 30-fold superior graphics performance, and 3 times longer battery life compared to that provided by previous generation processors. To ensure flexible installation and suitability for a wide range of applications, UTC-542 supports multiple OS, including Windows® Embedded Standard 7/8, Windows® 10 IoT Enterprise, Linux Ubuntu 14.04, and Android 4.4.2. Like the other models in Advantech’s UTC series, UTC-542 features a low-power, fanless system design for superior energy efficiency and to ensure quiet operation and prevent the accumulation of dust and foreign contaminants, which extends the overall product lifecycle. Moreover, in accordance with environmental specifications for industrial and commercial operation environments, the system’s front panel is IP65-rated for water and dust protection, ensuring industrial-grade reliability for stable operations.

42.6” TFT LCD with Optional Mirror Coating for Diverse Display Applications

Featuring a 42.6-inch 16:9 widescreen TFT LCD monitor that supports 1920 x 1080 resolution and 450-nit brightness, UTC-542 offers a wide viewing angle and enhanced visuals aimed at industrial-grade display applications. To satisfy diverse usage requirements, the UTC-542 system is available with either a clear glass or mirrored monitor. The mirrored model is equipped with a 3H surface hardness anti-glare mirror coating that offers scratch resistance and an enhanced viewing experience for interactive augmented reality applications. Meanwhile, the clear glass PCAP touch model offers unrivalled optical clarity, high durability, and long-term temperature stability. Regardless of the monitor type, both models feature an ultra-thin bezel design (only 21 mm for the mirrored model, and 34 mm for the PCAP model) that maximizes the display space, and an extremely responsive touchscreen that supports multi-touch control to enable simultaneous multi-user operation.

Hot-Swappable HDD/SSD and Rich I/O Ports for Flexible Expansion

UTC-542 is also equipped with dual HDD/SSD slots that support RAID storage for improved performance, enhanced reliability, convenient database recovery, and advanced data protection. Moreover, the HDD/SSD slots feature a hot-swappable design, which enables easy upgrades without dismantling the entire system. Another key advantage of UTC-542 is its high expandability for diverse applications. In addition to rich I/O ports, including 2 Gigabit Ethernet (with Wake-on-LAN support), 2 COM, 1 VGA, 1 HDMI, and up to 4 USB ports, UTC-542 can be equipped with a wide variety of application-oriented peripherals, such as a camera, magnetic strip reader, barcode scanner, IC card reader, and NFC/RFID modules, to extend the system functions according to specific usage requirements. With its durability to withstand industrial operations and expandability to support diverse applications, Advantech’s innovative UTC-542 touch panel computer provides the ideal display solution for enhancing customer engagement and increasing brand awareness.

Key Features

  • Sixth-generation Intel® Core™ i5-6300U processor with 4 GB of DDR3L memory
  • 42.6-inch 16:9 TFT LCD monitor with 1920 x 1080 resolution and 450-nit brightness
  • Low-power, fanless system design with IP65-rated front panel for reliable operation
  • Dual hot-swappable HDD/SSD slots with RAID 0/1 support
  • Rich I/O, including 2 Gigabit Ethernet, 2 COM, 1 VGA, 1 HDMI, and up to 4 USB ports
  • Easy cable routing and management
  • VESA standard (200 mm) mount holes for flexible installation
  • Supports Windows® Embedded Standard 7/8, Windows® 10 IoT Enterprise LTSB 2016, Embedded Linux Ubuntu 14.04, and Android 4.4.2
  • Optional anti-glare 3H mirror coating for smart mirror and interactive augmented reality applications

Advantech’s UTC-542 AiO ubiquitous touch computer will be available for order from end of August 2017. For more information about this or other Advantech products, contact your local sales support team or visit our website at www.advantech.eu.