Empowered customer care in banking

The banking industry is being transformed. Thanks to branch automation management, banks using the Customer Visit System® (CVM) have improved services, personalizing the customer experience with a more friendly touch. 

There are plenty of people in the bank, plenty of lines to wait in, and plenty of time to be lost waiting to get to the teller window. But on this trip, it’s a little diffferent. On the way to the bank, you remotely place yourself in a queue using a smartphone app. You walk in, the bank managers wanders over and greets you by name. Maybe she asks how your last business trip went, or how you’re settling in to the new house. There’s not a lot of time for talk though, as it’s your turn at the window. The teller gretts you by name as well and asks how the new car is running. It’s all quite surreal: you might feel a bit as if the bank is being run by your best friends.

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Small Footprint Excellency for Embedded Applications

In the 21st century, the ubiquitous Internet of Things (IoT) technology has already generated many new applications that improve human life, bringing us the comforts, convenience, and efficiency of digital signage, bank queuing systems, bus arrival prediction systems, and automobile parking service systems, to name just a few. These applications are usually carried out by thin-client computers and devices hooked to a network with a centralized server. Many of the terminal-end computers are deployed in commercial, industrial, or transportation spaces, indoors or out, and they need to be rugged and durable; smaller form factors and less power consumption are desirable, with a view to saving space, cost, and energy.

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