In the last few years one could see a tremendous decrease in physicals stores opening and an increase in stores closing their doors. The online shopping experience seems to take over and be favored by most customers. This leads many to think: “Brick-and-Mortar shops are dead!”, “Online commerce is the future!” This might be the wrong direction to turn to, as the future might just take both worlds and create an augmented reality shopping experience that ties online and physical shopping together.
Have a look at THIS amazing read for the weekend and let us know: Is this the future?
Having a great customer experience in your retail store, for instance with latest technology or automatic systems helping the customer, is crucial. However, how can you make sure that your new visitor is coming back for more and eventually becomes a loyal, returning visitor? Here are 11 ways to do that!
Retail and hospitality is not only about the customer – it is also crucial to have a efficient and effective inventory and well-organized logistics. These insure that everything the customer needs is available. See how technology can help you with this dreaded task HERE.
In some places, especially in fast food chains, it can be seen that the menu boards have already changed from static posters or boards to digital interactive screens. But why exactly is this investment worth more than actual first initial thoughts might comprise of? THIS article tells you why changing to a digital menu board screen is a smart choice. Let us know what you think in the comments!
Google Assistant, Siri, Alexa and Cortana. These are a few among the many AI bots or assistants that are supposed to make our life a little more comfortable and intelligent. However, can this computer generated intelligence also be of use for the retail sector? The following article takes a closer look to what can be expected from AI in retail and logistsics and make it truly iRetail. Click HERE to read it.
Currently ranked 2 9th on Forbes’ “America’s Largest Private Companies” list, Amway uses a multi-level marketing model to sell health, beauty, and home care products in various countries. In an effort to offer a truly unique customer shopping experience, Amway planned to build a customer experience center equipped with various interactive “experience kiosks”, such as makeup kiosks and body detection kiosks, that would provide an engaging one-stop shopping environment. Because this would be the first Amway customer experience center, the ability to provide prompt and satisfying service was the company’s most significant concern. To support its vision of providing integrated online and offline services, Amway required reliable, high-performance computing terminals to serve as interactive kiosks and point-of-sale (POS) systems. After evaluating several options, Amway selected Advantech to provide a comprehensive solution capable of supporting diverse applications.
Advantech provided its UTC-510 industrial-grade all-in-one touch computers, for use as interactive kiosks and digital signage displays, and its UPOS-510 POS system.
We successfully served over 150 000 people at the Hellfest in France together with PayinTech! Have a look at the application story below. Advantech iRetail solutions help to create a festival or event in a professional manner. Mobile POS systems allow hospitality solutions that are fully are customized for unique service needs and allow hospitality businesses to operate more efficiently by better managing their facilities and staff base on the real-time data collected from all intelligent devices. For more info please visit: http://select.advantech.com/iretail/
Our partner Intel has written an interesting article that we would like to share with you. We know that the Internet of Things Technology (IoT) has been discussed to bring a faster, safer, more flexible and comfortable way for retail and hospitality businesses to service their customers. However, the technology has much more in store for you then just that. It can also “Wow” your potential new customers and get them interested in your store. Investing in this might be the next big differentiator in brick-and-mortar stores and hotel and restaurant locations. Have a deeper look into THIS ARTICLE
Retail and IoT – the dream-team of 2017? There are several reasons for investing in a new infrastructure in your store or chain: attracting customers with brand-new technology, increase service and satisfaction, efficiency and intelligent inventory management, among others. The following article we found for you gives you a deeper insight on what advantages the IoT era has in store for you HERE
The retail world got into shock when news spread that the US supermarket chain Whole Foods was bought by Amazon lasts weekend. Is this going to change the supermarket or even the whole brick-and-mortar retail landscape? Maybe it is time to re-think how shopping is done and implement technology to create a better experience for the customer. Isaac Sacolick shows some lessons he learned while going shopping HERE.