Have a look how AI (artificial intelligence) can change and revolutionize the hotel industry with the help of IoT (Internet of Things) with this article.
Big Data is everywhere and will not leave us anytime soon. This data can give us new and relevant insights towards events, behavior and opportunities, not only in the retail and hospitality sector. However, where is the line where customer data actually helps the customer and where it gets creepy? Have a look at THIS interview with Tara Kelly to get more insights