When most of the supermarket chains are facing a downtrend of their annual sales revenue, Carrefour Taiwan makes a 10% growth rate in annual sales revenue in 2016, and even makes the top 5 region among Global Carrefour’s list.
What’s the secret?
Carrefour Taiwan team is always thinking about the customers: how to improve the service quality? How to achieve zero-customer-complaints in each store? How to make shoppers enjoy every moment in Carrefour Taiwan stores?
Carrefour Taiwan came to Advantech and told us, their priority in making each strategical decision is all about customers. Seeing the global retail industry is revolving, Carrefour Taiwan knows they have to go further and to lead customers to go beyond traditional retailing.
“The core is to deliver better service to our customers.” Rami Batieh, the CEO of Carrefour Taiwan said to us during his first visit to Advantech Linkou IoT campus.
This is the starting point where we begin to discuss with Carrefour Taiwan team how to create real value to shoppers who does shopping in hypermarkets and supermarkets.
In the current information and networking age, the Smart City concept represents a new phase in the next industrial revolution and sustainable city development. The Smart City concept combines the Internet of Things with the latest communication technologies to serve citizens in a smarter manner.
By Yu Sharlene with photographs from TPG – Interview with Ken Yu, Advantech Intelligent Services Vice President
One hundred years ago, the largest city in the world was London, with a population of approximately 6.5 million. However, nowadays, numerous cities have populations of 10 million or more. According to a statistical report by the United Nations, the world’s population is approximately 7 billion, 50% of whom live in cities. This figure is predicted to exceed 65% by 2050. The number of mega-cities with populations in excess of 10 million, such as Tokyo, Delhi, Seoul, Shanghai, Mumbai, Mexico City, Beijing, London, Paris, and New York, has already exceeded 30. The ongoing dramatic increase in population densities places a heavy burden on city infrastructures, local resources, and public security.
Vending machines have evolved, it’s now more than just a machine that accepts coins and dispenses products, but it is integrated with high definition displays running dynamic graphics, smart enough to detect and respond to individual viewers, interact-able with customer or their smart phones, enable product recognition technology to ensure right product is loaded and dispensed, and stay in contact with operator to send in real time data via the cloud. In the future the machines will be built to understand gestures, accept payment via NFC, dynamically adjust pricing to changing parameters and call for help via cloud when repair is needed. Continue reading →
In the 21st century, the ubiquitous Internet of Things (IoT) technology has already generated many new applications that improve human life, bringing us the comforts, convenience, and efficiency of digital signage, bank queuing systems, bus arrival prediction systems, and automobile parking service systems, to name just a few. These applications are usually carried out by thin-client computers and devices hooked to a network with a centralized server. Many of the terminal-end computers are deployed in commercial, industrial, or transportation spaces, indoors or out, and they need to be rugged and durable; smaller form factors and less power consumption are desirable, with a view to saving space, cost, and energy.
Most consumers, myself included, harbor very real fears of our private information getting in the hands of those who could steal our identity and money, as well as damage our credit ratings. Whether it’s using a credit card or virtual wallet or typing in a PIN, there’s always in the back of the mind a concern about where that data is going and who might have access to it.
Obviously, there’s good reason for this fear. As concepts such as the connected store and Internet of Things (IoT) gain speed and spread globally, so does the potential for data, security and privacy breaches. The people who commit these crimes keep right up with the technology trajectory, looking for new opportunities to create havoc and pad their pockets. This makes it imperative for retailers to constantly upgrade their ability to secure the POS systems, interactive kiosks, and any other retail devices that are part of or connected to a retailer’s transactional systems. The consequences of a security breach or failure are too great to ignore, including everything from substantial fines to loss of consumer trust and damage to a company’s brand.
Fortunately, companies like Intel, McAfee, and Microsoft are constantly upgrading security technology and the security features of their products. Equally important, board companies, particularly members of the Intel® Intelligent Systems Alliance, are taking advantage of these security technologies and features to enable developers better ways each year to give retailers transactional products delivering ever higher levels of security. Continue reading →